“What it takes to be a mid level Management Leader”

Introduction Page

Modified as directed by client

Dear Management-Leader:

Introduction is modified based on organization and type of survey system selected…

LEADERSHIP QUALITIES

Please check the box that best describes your perception of this management leadership skill level.

I. PERSONAL QUALITIES	Needs Some Work	Mixed Opinion	Good At This	Great At This
Reflects the Organization’s values and leadership practices in both style and personal actions	□	□	□	□
Direct, honest, respects and acknowledges the contribution of others	□	□	□	□
Confident in self and gives personal best	□	□	□	□
Confident in and seeks the best from others	□	□	□	□
Does what is necessary to get the job done	□	□	□	□
Ethical	□	□	□	□
Reliable in meeting commitments to others	□	□	□	□
Displays a positive attitude; enthusiastic and passionate; inspires people	□	□	□	□
Respects and maintains confidentiality; trustworthy	□	□	□	□
Sets example of delivering exceptional service both internal and external	□	□	□	□
Comments:
II. CHANGE MASTERY	Needs Some Work	Mixed Opinion	Good At This	Great At This
Displays vision and a keen sense of the future; sees emerging opportunities	□	□	□	□
Generates new ideas and process improvements	□	□	□	□
Attempts to influence organizational events; versus reacting to them	□	□	□	□
Thinks independently; takes calculated risks	□	□	□	□
Utilizes resources internal to the organization	□	□	□	□
Questions the way things are done	□	□	□	□
Presents positive solutions to organizational challenges	□	□	□	□
Builds commitment by looking for the common ground	□	□	□	□
Understands, supports and effectively communicates changes to employees and/or customers	□	□	□	□
Comments:
III. COMMUNICATION	Needs Some Work	Mixed Opinion	Good At This	Great At This
Provides clear, concise verbal directions and explanations	□	□	□	□
Expresses self effectively before individuals and groups	□	□	□	□
Demonstrates respect for other points of view; empathetic; seeks clarification; highlights areas of agreement	□	□	□	□
Listens with genuine interest and reflects back feelings	□	□	□	□
Sensitive to non-verbal cues	□	□	□	□
Encourages the free expression of opinions without being defensive	□	□	□	□
Clearly expresses ideas in writing and uses correct grammatical form	□	□	□	□
Can influence others to embrace a position; persuasive	□	□	□	□
Can think quickly and respond to challenges raised by others in a tactful, positive manner	□	□	□	□
Good at reading people and their interpersonal and non verbal cues	□	□	□	□
Comments:

IV. DECISION-MAKING	Needs Some Work	Mixed Opinion	Good At This	Great At This
Strives for brevity, clarity and appropriate solutions	□	□	□	□
Identifies problems, secures relevant information and assimilates data	□	□	□	□
Anticipates problems and opportunities	□	□	□	□
Seeks advise from others when appropriate	□	□	□	□
Makes decisions and renders judgments in a timely manner based on facts	□	□	□	□
Decisions balance organization’s financial and customer needs	□	□	□	□
Applies intuitive thinking when necessary	□	□	□	□
Applies strategic thinking for leadership role	□	□	□	□
Comments:
V. RESILIENCE (level 5 leadership)	Needs Some Work	Mixed Opinion	Good At This	Great At This
Embraces disappointments, learns from mistakes and takes future risks	□	□	□	□
Accepts diversity of opinions; unafraid to let people speak their minds; solicits different views	□	□	□	□
Handles pressure and multiple demands; can remain focused and persistent	□	□	□	□
Defends personal opinions	□	□	□	□
Accepts responsibility for actions and will not blame others	□	□	□	□
Stays with position or plan until the desired objective is achieved; persistent	□	□	□	□
Comments:
VI. BUSINESS KNOWLEDGE	Needs Some Work	Mixed Opinion	Good At This	Great At This
Understands organizational financial performance indicators and measures	□	□	□	□
Understands organizational culture; models the way in actions	□	□	□	□
Understands general organization business practices	□	□	□	□
Understands competitive forces from the private sector and adjusts as needed	□	□	□	□
Knows how to gain competitive advantage in leading department	□	□	□	□
Understands and meets customers expectations	□	□	□	□
Understands and meets stakeholders expectations	□	□	□	□
Understand the role of measuring performance through measurements	□	□	□	□
Comments:
VII. TEAM COMMITMENT	Needs Some Work	Mixed Opinion	Good At This	Great At This
Demonstrates willingness to act in best interests of the organization	□	□	□	□
Works with others for the common good and tolerates differences	□	□	□	□
Strives to set team and group objectives consistent with the organization’s goals; viewed as team player and places needs of team above self	□	□	□	□
Fosters trust and mutual respect in team meetings	□	□	□	□
Helpful and supportive in daily contacts with subordinates and peers	□	□	□	□
Supportive of other department goals; willing to lend assistance to others	□	□	□	□
Asks for help when needed	□	□	□	□
Admits mistakes; minimizes blame to others	□	□	□	□
Comments:

VIII. MANAGEMENT	Needs Some Work	Mixed Opinion	Good At This	Great At This
Selects good people	□	□	□	□
Trains and develops employees	□	□	□	□
Conducts regular coaching discussions and staff meetings	□	□	□	□
Builds strength and continuity in the team	□	□	□	□
Handles conflict; resolves performance problems	□	□	□	□
Consistent and timely in giving performance reviews	□	□	□	□
Anticipates future events; very effective in planning and organizing work	□	□	□	□
Sets challenging goals for self and others	□	□	□	□
Allocates decision making responsibilities to appropriate staff	□	□	□	□
Establishes performance expectation standards	□	□	□	□
Comments:
IX. LEADERSHIP	Needs Some Work	Mixed Opinion	Good At This	Great At This
Sets clear expectations and establishes direction	□	□	□	□
Frequently shares information about the organizational direction	□	□	□	□
Maximizes the individual talents on the team	□	□	□	□
Inspires people towards a common vision of the organization	□	□	□	□
Brings out the best in people, understands motivational needs	□	□	□	□
Energizes people towards a common objective	□	□	□	□
Displays flexibility in management style	□	□	□	□
Reinforces positive performance	□	□	□	□
Sensitive; compassionate to needs of staff	□	□	□	□
Leads by influence and example	□	□	□	□
Comments:

What do you appreciate about _____________________ leadership style?

What leadership areas does _________________________ need to strengthen?

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